FAQs

DO YOUR ARRANGEMENTS COME WITH THE VASE?

They sure do! All of our arrangements come with the vase that they are pictured with. We spend lots of time searching, sourcing and hand painting quality pots, vases and vessels to bring you the most unique & stylish products.

CAN YOU USE A VASE I ALREADY OWN?

We sure can. We can either create you a bouquet that you can place in your own vase or we can create an arrangement in the vase using our biodegradable foam. To discuss this option further, contact us via our contact form.

DO YOU HAVE A PHYSICAL STORE I CAN VISIT?

We are a home based business with a beautiful room set up (be sure to check out our gallery to see). We take 30 minute appointments to come and view our collection/shop. As it is only Gab buying,creating, packing & running all of the in’s & outs of bywho appointments are limited. We accept Cash, eftpos & afterpay both in store & online.

We are located in Albion 3020. You can also visit us online 24/7.

DO YOU DELIVER?

Yes we do!  Deliveries are made at checkout under PRIVATE COURUER & are delivered daily from 9-6pm within a 20km radius from us Mon-sat. We also ship via our amazing courier company which is fast & reliable.

HOW DOES PICK UP & DELIVERY WORK?

When checking out via our online store you will have the option to select how you would like your forever Blooms delivered to their new home. The options include, Click & collect, Private courier or Shipping using a third party courier. For all click and collect deliveries, you will receive a email when your order is ready for collection & we will then contact you to arrange a time.

WHERE DO YOU DELIVER TO?

We deliver to a 20km radius from Albion, the cost is $20.

WHERE DO YOU SHIP TO?

We ship anywhere in Australia. Whilst the upmost care has been taken to pack your items delicate flowers may naturally shed during transit. Please understand that we use a third party courier service and whilst we trust and love them once the parcel has left our premises we have no control on how it is handled, and the timeframe it takes to be delivered. We are NOT responsible and will NOT pay, replace or refund for any loss, damages or expenses incurred during transit.

Our third party courier is usually 2-3 business days.

DO YOU DO REFUNDS?

Unfortunately due to the nature of our products we do not offer refunds or returns.

WHY ARE EVERLASTING BLOOMS MORE EXPENSIVE?

Flower drying and preserving is a tedious, long and expensive process. the flowers are first harvested and then carefully selected, following a 2 week drying or preserving process which uses high grade non-toxic, cosmetic grade chemicals. This is to ensure dried and preserved flowers meet the quality control standards, and have the longest life whilst still holding their beauty.

HOW DO I CARE FOR THEM?

Keep your new blooms bywho arrangement or stems/bunches out of constant direct sunlight, high humidity areas and direct blast of any heaters and air conditioners. Dried & preserved flowers are fragile and its normal for them shed over the years. We recommend dusting every week or so with a small feather duster or our flower fan prevent the build up of dust over time.

Do NOT water your blooms.